LG Global One Platform (GP1)
Launch Month/Year: January 2024
GP1 enables LGE digital hub to provide differentiated CX, services and purchase benefits, further extending LGE DX to other commerce channels. GP1 enables LGE digital hub to provide differentiated CX, services and purchase benefits, further extending LGE DX to other commerce channels.

Background
Current LG.com is not providing customer experience and information by their needs.

Approach
The GP One UX objective is to build a competitive brand & customer experience as global one platform.

UX Framework
In order to optimize customer journey based on Data Driven, UX framework should be able to support more flexible.

Key Page Flow

Skills: E-Commerce · Digital Marketing · Magento · UX Research · User Experience (UX) · Website Development · SEO · Google Tag Manager
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