Conversational AI Shopping Assistant on lg.com/in.
Launch Month: January, 2024
Conversational AI empowers businesses to quickly deploy and scale generative AI-powered bots that can have human-like text conversations.
Objective
Enhance and unifiy customer and operational (Agents, Supervisors & Admins) experience through unique Sprinklr capabilities and seamless integrations with GP1 (AEM + Magento) and Salesforce across CEJ touch points.

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